Effective Date: 1 February 2026

At Wornside Clothing, we take your privacy seriously. Protecting your personal information is a core part of how we operate. This Privacy Policy explains the types of information we collect, why we collect it, how we use it, and the measures we take to ensure your data remains secure when you interact with www.wornside.com. By visiting our website, browsing our products, creating an account, or placing an order, you consent to the practices outlined here. We are committed to transparency, and this policy is designed to help you understand exactly how your information is handled in connection with your use of our services.

1. Information We Collect

We may collect personal information when you interact with Wornside, including:

  • Contact information: Name, email address, phone number, shipping and billing addresses.
  • Payment details: Credit/debit card information, PayPal or Google Pay account details (processed securely).
  • Account information: Login credentials, order history, and preferences if you create an account.
  • Usage data: IP address, browser type, device information, pages visited, and interactions on our site.
  • Marketing data: If you sign up for newsletters or promotions.

2. How We Use Your Information

Your information helps us provide a seamless shopping experience:

  • Process and fulfill orders, including shipping and returns.
  • Respond to inquiries, support requests, or complaints.
  • Improve our website, products, and customer experience.
  • Send promotional emails or newsletters (you can unsubscribe anytime).
  • Prevent fraud and ensure secure transactions.

3. Sharing Your Information

We do not sell your personal data to third parties. We may share information with:

  • Service providers: Payment processors, shipping companies, and IT support.
  • Legal authorities: If required by law or to protect Wornside’s rights.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve user experience, analyse website traffic, and provide personalised content. Cookies allow us to remember your preferences, keep you logged in, and display products relevant to your interests. Tracking tools help us understand how customers navigate the site, which pages are most popular, and how we can improve site performance. While cookies are essential for a smooth shopping experience, you can manage or block them via your browser settings. Keep in mind that disabling certain cookies may affect site functionality or limit features such as saved shopping carts, personalised recommendations, or account login convenience.

5. Security of Your Information

Wornside takes the security of your personal information seriously. We use industry-standard encryption for payment processing, secure servers for data storage, and regular monitoring to prevent unauthorised access, loss, or misuse of data. While we implement robust measures to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to protect your account details, use strong passwords, and notify us immediately if you suspect any unauthorised activity. Our commitment is to maintain trust by continually updating security measures and keeping your data safe at every step of your Wornside experience.

6. Your Rights

Depending on your location, you may have rights regarding the personal information we hold. These include the right to access, update, or delete your data, restrict certain types of processing, or withdraw consent where applicable. You can also opt-out of marketing communications at any time by clicking the unsubscribe link in emails or contacting our support team. We are committed to helping you exercise these rights and respond promptly to requests. To learn more or make a request, you can contact our customer service team directly at [email protected], and we will guide you through the process while ensuring compliance with applicable privacy laws.

7. Third-Party Links

Wornside may provide links to third-party websites for convenience or additional services. These external sites are not controlled by Wornside, and we are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party websites you visit to understand how they handle your personal information. Linking to other sites does not imply endorsement or affiliation with Wornside, and your interactions with those sites are solely between you and the third party.

8. Children’s Privacy

Protecting children’s privacy is important to us. Wornside does not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will delete it immediately. Parents or guardians who become aware that their child has provided personal information on our website are encouraged to contact us so we can take prompt action.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or site functionality. The Effective Date at the top of this page indicates when the policy was last updated. Continued use of our website or services after updates indicates acceptance of the new policy. We encourage you to review this page regularly to stay informed about how Wornside collects, uses, and protects your personal information.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:
Email: [email protected]
Phone: +44 7916 246 792
🕒 Opening Hours: Monday – Friday: 9:00 AM – 6:00 PM GMT | Saturday – Sunday: 10:00 AM – 4:00 PM GMT